SHIPMENT POLICY

We ship all over Europe, Usa and Canada. The shipping costs is 8 $ in Europe and 10$ in USA and Canada. For purchases over 120$ shipping is free. Delivery times: about 15-18 working days

In the case that the courier can not find the recipient, the parcel will be left in the corresponding post office for a maximum of 10 days and the recipient will be obliged to collec it. In the event that the recipient does not collect it within these 10 days, the package will return to the sender. Any costs for a second shipment will not be borne by IDROJAL, but by the recipient.

As required by the laws regulating the trade, an official invoice declaring the value of the individual items in Euros is attached to all shipments.

DISCLAIMER: in 2020 we started a partnership with a company that produced directly from Japan; since 2023 we have been working with a Japanese intermediary company that has chosen to move logistics to Hong Kong.